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Colorado
State Parks
Frequently Asked Questions
What if I can’t use my reservation? You have two options. 1) You
can cancel your reservation and lose the $8 non-refundable reservation
fee and either a $6 cancellation fee or the first night's camping fee,
depending on the number of days prior to the arrival date that the cancellation
is made. 2) For a $6 transfer fee, you can transfer your arrival date
to a future date. All cancellations and transfers can only be done through
the Central Reservation Office during call center hours and before your
official check in date of your confirmed reservation.
How far in advance can I make a reservation? A reservation can
be made no more than 6 months before your arrival date. If the 6 month
arrival day falls on a weekend or holiday, then the reservation can be
made the next business day.
What is the least amount of time required to make a reservation?
A reservation can be made no less than three days before your date of
arrival.
What are the check-in times? Official check in for campsites and
tee pees is 12:00, for cabins and yurts it is 2:00. Check out times for
all facilities is 12:00.
What if I do not show up or cancel? If you do not show up within
24 hours of your scheduled check in time, your site can be resold and
may not be available when you arrive. If you call to cancel after your
scheduled check in time, you will be referred to the park for possible
refunds.
What if I leave early? There is a one night penalty for early departure.
Refunds, if applicable, will be handled at the park.
Can I bring my pet? Yes, with some restrictions. Your pet must
be on a leash that is no longer then six feet in length at all times.
Pets are restricted from some yurts, cabins and some trails. There is
a $10 per night pet fee collected for those cabins and yurts that accept
pets. Check with the park directly before arrival. Owner is responsible
for removal of pet waste.
When is the Central Reservation Office open? From April through
September, 7:30 a.m. to 4:15 a.m., Monday through Friday, excluding holidays.
October - March, 9:00 a.m. to 4:00 p.m., Monday through Friday, excluding
holidays. The phone number is 1-800-678-2267 or within the Denver Metro
Area 303-470-1144.
What hours can I make an Internet reservation? New site availability
mirrors the operation hours of the call center. For example, if your 6
month arrival date falls on a weekend, you will not be able to make an
internet reservations until the next business day that the call center
is open. You will be able to make reservations for sites that have a 6
month window current through the last business day of the call center.
Reservations can be made 24 hours a day.
How many people can camp on my site? A maximum of six people or
immediate family (two adults plus minor children) is allowed per campsite.
Limiting the amount of usage on a site helps prevent erosion of the campsite.
How many people can I have in a cabin or yurt? Small cabins and
yurts will sleep a maximum of 6 people. A large cabin will sleep a maximum
of 12, 15 or 21 people - depending on the size of the large cabin.
Do children count towards capacity count? Yes, children are counted
towards the total occupancy of the cabin or yurt.
Can I have a campfire or a portable stove? Campfires may be built
in the fire ring provided at each site. No fires shall be left unattended
and must be fully extinguished before leaving the campsite. Portable stoves
may be used only in established campsites and designated picnic areas.
What are quiet hours in the park? Quiet hours are from 10:00 p.m.
to 6:00 a.m. daily. This includes generator noise.
Can I bring alcoholic beverages? Only alcohol containing 3.2% alcohol
is permitted on park property. Possession of alcoholic beverages by anyone
under 21 years of age is prohibited.
Can I have extra vehicles at my site? State park regulations allow
for one vehicle in addition to camping equipment at each site. Many parks
will allow a second vehicle if space allows. If there is no room on the
site, or the park stipulates it, extra vehicles may be parked in designated
parking areas.
Can I have guests at my campsite? Campers are allowed to have guests.
All guests must pay the entrance fee for their vehicles.
Where can I set up on my site? Some parks have designated camping
areas within a designated border. All your belongings must be contained
within the bordered area. Please confine tents to designated tent pads.
If you are unsure whether your equipment will fit, please call the park.
On sites that do not have a bordered area, all of your equipment should
be within your site and not overflowing onto neighboring sites.
What is the maximum number of nights I can stay in a park? No more
than 28 days in any 45 day period.
Are there group campgrounds at the park? Some parks, but not all
have group campgrounds. You can call the Central Reservation Office to
find out which parks have group camping areas.
What is the cabin set-up? All cabins have bunk beds with mattress
pads for sleeping, a table and benches and a heater. Only the large cabin
at Sylvan Lake has a kitchenette and a bathroom facility with a shower.
Can I reserve a picnic shelter or group campground? These areas
are reserved by the individual park and not through the Central Reservation
Office.
How do I make a reservation at a state park? You can either call
the Central Reservation Office during business hours, April - Sept. 7:30
a.m. to 4:15 p.m., Monday through Friday or through the Internet. During
the off season, Oct. - March, 9:00 a.m. to 4:00 p.m., Monday through Friday
or through the Internet. All reservations, except those for group campgrounds
and picnic sites, must be made through the Central Reservation Office
or through the Internet.
How do I get a hunting or fishing license? Some designated park
offices sell licenses or you can call the Division of Wildlife at 303-297-1192.
How do I register a boat? You can register your boat at the State
Park Littleton Office Center, Region Offices and some designated Park
Offices. Please call 303-791-1920 for more information.
Where can I get an annual state parks pass? At any state park or
park office during regular business hours or at selected King Soopers,
Albertsons, Safeway, Gart Brothers and City Market Stores. Or order your
pass online.
I'm having problems reaching someone at the park, how can I get a hold
of a park staff member? Each park has it's own designated hours of
operation, if no one is at the park, follow the instructions per the park's
phone recording to have someone from the park contact you.
Why can't I make a reservation at a park during the winter? Not
all parks remain open during the winter. Some parks allow camping with
limited facilities for reservations or first come/first serve camping,
other parks must close their facilities completely due to staffing and
weather.
Why aren't vehicle fees included in the camping fee? There are
parks in the state park system that do not have camping and are day use
only areas. Therefore, we have entrance fees that are separate from camping.
Why can't I reserve more than 1 site at a time on the Internet? Internet
reservation services are provided by a private company, ReserveAmerica,
using their software technology. The number of sites allowed to reserve
is limited by their software.
Can I bring my horse to my campsite? There are only a few Parks
that allow horses in their campground. Please call the park for these
restrictions.
Why can't the Central Reservation Office mail me park brochures or
maps? Each park has detailed brochures about their park and are happy
to mail them to anyone who calls and requests one. The Central Reservation
Office only has state park brochures that only provides general information
about each park.
Why don't other park offices have toll free numbers? The Central
Reservation Office is the only office that has a toll free number. The
$8 non-refundable reservation fee helps cover the cost of providing the
toll free number.
Can you look up my friend's reservation or tell which site they are
in? If you need a site in a certain area or need to be in sites next
to the rest of your party, please obtain that information directly from
your party. The Central Reservation Office cannot be responsible for searching
and trying to find reservation information for other customers.
How do I register a boat? We do not have waiting lists for any
of our sites. Due to the limited number of staff in the Central Reservation
Office and the volume of calls received, the time required to make phone
calls to customers and wait for responses far outweighs the benefit of
trying to maintain a waiting list.
Can I get a discount for my boy scout/girl scout Troop? The Central
Reservation Office does not have the authority to give discounts to campers.
Please call the park you are interested in visiting and ask the park staff
about special permits.
Can I make a check payment over the phone? The reservation software
is not set up to take check payments by phone at this time.
If my campsite is near a water hydrant, can I stay connected?
If it is a community hydrant, then you must fill your tanks and disconnect.
How many amps are your electrical posts? All of our electrical
posts are at least 30 amps, but may be more. Call the park for specific
information.
Is it faster to make an Internet reservation then through the Central
Reservation Office? Both systems connect to the same database, so
the chances of making your reservation are equal. |
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